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Company Profile

Who are we?

Where can you find us?

Where are we going?

What we offer

Guest satisfaction

Guest comments

 

WHO ARE WE?

We are a unique travel agency that promotes sustainable, natural and cultural ecotourism throughout Ecuador. Our staff members are top quality professionals in the tourism field, whose main focus is to make our guests feel as if they were at home, while providing first class service and top-quality travel and learning experiences.

BAMBUTRAVEL’s personnel bring together many years of education and experience in tourism, communications, advertising and languages, not to mention world-wide travel experience. Our diverse backgrounds include foreign and domestic endeavors such as: degrees from Northwestern University in the United States and the Polytechnic University of Ecuador and work experience with The Walt Disney World Resort, the Ecuadorian Embassy in the United States, Check Point Travel in Denmark, and university-level exchange students from all over the world.

WHERE CAN YOU FIND US? Back to top

Our offices are located in Guayaquil, Ecuador´s largest city and economic capital. Due to the efforts of City Hall, Guayaquil has become a frequently-sought destination for foreign visitors and continues to lead Ecuador into a more tourist-conscious future. By constructing many tourist facilities such as the riverfront Malecón 2000, regenerating important historic neighborhoods, restoring and sustaining cultural gems and natural resources as seen in the Las Peñas (the city´s oldest neighborhood dating back to the early 1900s) and Guayaquil Historic Park, and improving transportation and safety throughout the city, Guayaquil is successfully becoming a city that has something to offer all types of travelers.

Guayaquil, which is located in the coastal region on the Guayas River, welcomes visitors with its recently renovated International Airport. It provides a stable, warm climate and is a strategic starting-point for any journey to Ecuador. Cultural and natural points of interest, such as the colonial city of Cuenca (recently given the title of “Patrimony of Mankind” by UNESCO), beaches, and several national parks and reserves are all accessible within a few hours. Guayaquil is also the gateway to all flights heading for the Galapagos Islands, allowing faster connections and shorter flights at better prices.

WHERE ARE WE GOING? Back to top

Our main goal is to create a tourism-oriented culture amongst the people of Ecuador, so that through sustainable practices, Ecuadorians can seek economic alternatives, that will result in the preservation of our cultural heritage, flora, and fauna.

We also have exciting projects for continued investigation of new tourist destinations. Our vision is to involve isolated communities in tourism, so that they can become self-sufficient and productive in a constantly changing global economy, while always emphasizing cultural and ecosystem preservation through education.

Ecuador is an immensely diverse country that offers endless possibilities for tourism. Although a significant number of visitors arrive to only a hand-full of well-known tourist destinations, there are many delightful places in this small country made up of four regions traversed by the equator that are yet to be discovered by the world. Coastal cloud forests, Achuar and Shuar aboriginal communities in the Southern Amazon, the world´s tallest mangroves in Esmeraldas province, Sangay National Park in Tungurahua province, and the Quichua culture in the Andes are just a few of Ecuador´s unexplored treasures.

WHAT WE OFFER… Back to top

A wide range of excellent-quality, unforgettable adventures for visitors with different types of economic standards so as to ensure 100% guest satisfaction.
All of our guides are professionals in their fields, and are at least bilingual. They are certified by the National Guide Association and are continuously updating their information to offer our guests the most current and accurate information about our country.
Our service providers such as restaurants, hotels, transportation vehicles, and guides are meticulously selected to fulfill our guests’ highest expectations and needs.
We also believe that it is important to provide round-the-clock contact with our guests. As a result, each group or individual is paired with a “Help Buddy” at our operations center to maintain constant communication with our guests, answer any questions, and make the travel experience more joyful and fulfilling.
BAMBUTRAVEL is committed to personalized travel itineraries and assistance that are adaptable to the needs of our guests.

GUEST SATISFACTION: Back to top

Most of our guests come to us because they have been referred by word of mouth or are returning customers who have been satisfied with prior services received. Check Point Travel, which leads Latin American adventures in Denmark offers testimony to our exceptional customer service. They actively share and recommend our services: Frederiksgade 45, DK-8000 Århus C, Telephone: 86 76 06 61, Fax: 86 76 06 81.

GUEST COMMENTS: Back to top

"As far as my experience with BambuTravel, Rudy is an awesome representative of the company who is always smiling and making everyone happy. He is also very knowledgeable and accommodating as well. I think that he is probably the best asset the company has because of this."
- Jessie Yaun, SUNY, New Paltz, NY, USA

"I wanted to tell you guys that you are always on top of things, events are well-planned and the staff is very professional.... I would definitely go on another experience with BambuTravel again, hands down!"
- Victoria Eaton, Pacific University, Forest Grove, OR, USA

¨The best parts about my five months in Ecuador were all experienced on a trip with Rudy and fellow students of UEES."
- Samantha Lea

Excellent, always at our service, attentive and very smiley.
- Jean Pierre Deloisy, France

Individualized service and well-prepared trip. The tour package was prepared in a unique way.
- Martine Smadja, France

Excellent!! Always at our service, smiling personnel, enjoyable.
- Josianne Courtais, France

Excellent stay throughout the whole tour, impeccable organization.
- Emile Grosprete, France

Aida María Yacht

"I really enjoyed the cruise! I thought the boat and food were great and the crew rocked!! The only 2 things that I would have changed is that I would have gone for longer than 5 days. It just wasn´t long enough and I wish I could have seen more."
- Lindz Watchorn, Canada

Yolita Yacht

"The trip to the Galapagos was incredible, magical, and good clean fun!...I would definitely go on another experience with BambuTravel again, hands down! I learned a lot of valuable information, was able to picture what it must have been like for Darwin, and really felt like I connected more with Mother Nature after experiencing some of the most wondrous natural creations like that."
- Victoria Eaton, Pacific University, Forest Grove, OR, USA

"The Galapagos trip was great! The crew was very accommodating, the guide was funny and very knowledgeable, the food was excellent and the mere fact of being there was incredible."
- Jessie Yaun, SUNY, New Paltz, NY, USA

 

 

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